Frequently Asked Questions

The DAI Conference App is an invitation-only application for authorized attendees of business conferences hosted by DAI Securities LLC. It provides conference schedules, announcements, session information, and related attendee resources.

Only users who have been authorized and assigned to a conference by an administrator may access conference content.

Accounts and access codes are provided by an authorized conference administrator. The app does not offer public self-registration.

Confirm that the code was entered exactly as provided and has not already been used or expired. If the problem continues, contact support at operations@daisecurities.com and provide your name, email address, conference name, and a description of the problem. Do not send your password.

A conference must be assigned to your account by an administrator. Sign out and sign back in, confirm that the app is updated, and contact support if the conference still does not appear.

Confirm that the device has an internet connection. Navigate away from the page and return to it, or use pull-to-refresh where available. Make sure the latest version of the app is installed.

Use the password-reset option on the sign-in screen, if available. If password reset is unavailable or unsuccessful, contact operations@daisecurities.com using the email address associated with your account.

Users may be able to update information such as their name, company, telephone number, or website from the Profile section of the app. Some account information may only be changed by an administrator.

Confirm that notifications are enabled for the DAI Conference App in the device's settings. Some announcements may also require an active internet connection or access to the assigned conference.

Some previously loaded information may remain visible temporarily, but an internet connection is generally required to sign in, receive updates, and load current conference information.

Contact operations@daisecurities.com and include the conference name, the affected page or session, and a description of the incorrect information.

Please provide:

• Full name
• Email address associated with the account
• Conference name
• Device model
• Operating-system version
• App version
• Description of what happened
• Steps that caused the problem
• Screenshot of the error, when available

Do not provide your password, access code, Social Security number, or financial account information.

Follow the account-deletion option available inside the app. If additional assistance is needed, visit the Account and Data Requests page or email operations@daisecurities.com.

No. Removing the app from a device does not necessarily delete the user's account or associated information. Use the in-app account-deletion process or submit a request through the Account and Data Requests page.

The app may be downloadable through an app store, but its conference content is limited to authorized users.